Shipper Logistics Planner

XTL Transport Inc. is looking for a Shipper Logistics Planner at our Toronto Terminal to become a part of an excellent team. This is a great opportunity for an individual who is self-motivated, has strong analytical and computer skills, strong attention to detail and is enthusiastic to work in a customer-centric environment.

Responsibilities:

1.  Interaction with customers

• Daily interaction with existing customers to deepen relationship and ensure supply of freight.
• On-boarding of new customers, assist in creating SOP's.
• Generate and analyze service and volume reports .
• Participate in monthly / quarterly level service meetings.
• Answer inquires and find solutions to problems regarding shipments.
• Manage EDI and order entry.
• Schedule pick ups and delivery of shipments .

 2.  Interaction with Sales

• Regular interaction to share operational insight regarding customers with respective sales rep.
• Work together to identify, develop and execute new opportunities within existing customer base.

3.  Interaction with Colleagues 

• Be the driving force in a team of 4.  
• Collaborative interaction with carrier and junior logistics planners.

Corporate responsibility

• Support Company Culture and XTL's Core Principles - LEAD WITH GRACE :Leadership, Empowerment, Appreciation, Diversity, Integrity, Trust, Honesty, Growth, Respect, Agility, Creativity, Excellence.

Targets:

• Must manage a minimum of 135 loads per periods - ideal target is 150 or more.
• Report weekly on volume, revenue, service and margin for each customer. 
• Must be to detail any volume deviations. 
• Ensure EDI compliance is 100%
• Business development :  Minimum of weekly interaction with controlling customers.

Skills & Abilities:

• Must be eager, up for new challenges, and not willing to settle.
• Excellent customer service skills and professional demeanor.
• Must have exceptional interpersonal and communication and decision making skills.
• Self-starter with good judgment, well organized, professional and detail oriented individual.
• Ability to multi-task and manage priorities, meet deadlines, work under pressure and take on additional tasks.
• Strong Customer service experience.
• Strong work ethic with focus on results.
• Minimum of 2 years experience in Logistics  and/ or Transport is preferred
• Able to work in a fast pace environment.
• Able to work in a team atmosphere with minimal supervision.
• Able to cultivate strong relationships with customers.

Work Environment:

• Ability to work well under pressure and dealing with multiple tasks.
• Ability to work in a team atmosphere with minimal supervision.

Benefits:

• 100% company paid benefit premiums after 3 months of employment
• RRSP match program after 3 months of employment
• Competitive Salary 
• Open Door policy

Work Shift:  Monday - Friday (8am to 5pm)

XTL is an equal opportunity employer that embraces diversity in the workplace and equivalently considers applications from qualified women, men, visible minorities, aboriginal people and persons with disabilities. We welcome applications from all interested individuals

We invite all interested persons to apply but only candidates selected for an interview will be contacted.